Hatz employs augmented reality in maintenance

Hatz employs augmented reality in maintenance

Greater reliability and efficiency in engine maintenance with connected services

The cinema of the 80s and 90s laid the visionary foundations. The technology, which was still viewed as science fiction in those days, has now become a reality for Hatz and its customers in the form of augmented reality. The aim is to provide employees and customers with an especially comprehensive tool using digital technology, to ensure that maintenance jobs can be completed quickly and easily.

Rapid and intuitive handling by service technicians

The core of this is an interactive user interface developed by Hatz, which is used in conjunction with mixed-reality-compatible devices such as glasses or tablets. With each of the cameras aligned on the real engine or individual components, the device displays appropriate maintenance and repair instructions as overlays. This allows the service technician to find out quickly and intuitively which actions have to be taken in the correct sequence. The technician can also access a series of digital aids in real time, which assist in the execution of analogue applications more quickly and efficiently. In difficult cases, external specialists can also be called upon to provide support via remote maintenance and diagnosis.

Simplification in maintenance 

“Particularly in the case of maintenance, technicians are expected to have engine-specific instructions with them, to be able to carry out the maintenance job. For example, when I approach a component with a mixed-reality glasses or a tablet, our solution shows me all the information that I need to carry out a professional maintenance job. I am also guided in how I can service or replace the relevant component,” explains Dr. Maren Hellwig, specialist in the Internet of Things at Motorenfabrik Hatz. “The efficiency of service assignments can be improved enormously for everyone involved.”

Simplification in education and training

Hatz will in future derive further potential from this technology in training and education. When carrying out their work, service technicians are shown useful additional information and illustrations.

With augmented reality, Motorenfabrik Hatz is presenting the first module of its connected services announced in April 2019 and it plans to expand on this with further customer-friendly offerings.

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Daniel Lorenzer
Daniel Lorenzer PR & Communications
Stephan Gritsch
Stephan Gritsch Marketing Team Leader, Motorenfabrik Hatz GmbH & Co. KG
Daniel Lorenzer
Daniel Lorenzer PR & Communications
Stephan Gritsch
Stephan Gritsch Marketing Team Leader, Motorenfabrik Hatz GmbH & Co. KG
About Motorenfabrik Hatz GmbH & Co. KG

In its almost 140 year history, the company has become the world leader in diesel engines up to 64 kilowatts. Besides engine manufacturing, the company produces high precision metal components, not only for the automotive and commercial vehicle industry. In addition, the company has a high competence in system engineering and develops and produces special equipment based on industrial engines and offers its customers tailor made solutions. Hatz employs 1100 employees at three locations and in 12 branches. With its global network, Hatz is present in over 120 countries.

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Motorenfabrik Hatz GmbH & Co. KG
Ernst-Hatz-Str. 16
94099 Ruhstorf a. d. Rott
Germany