Igor Hahn, Customer Service – Service Network Development und Claim Management at Hatz is confident that the engine manufacturer has found the ideal partner for sales, service, and after-sales with Anleggsgruppen – and not just because of the successful start. “Paul Endresen has worked together with one of our technology partners, Ammann, for several years and has long been familiar with Hatz engines. We are excited to have found such an expert contact for our Norwegian customers in Anleggsgruppen,” says Hahn. As of now, the Norwegian company will assist existing and new customers with comprehensive support for all products and components from the German engine-maker. In order to help the Norwegians become even more familiar with the existing portfolio, the service staff will undergo intensive training in the coming months at the local Hatz Training Center and then receive regular additional training. Good news for all Norwegian Hatz customers, who will now benefit from comprehensive and responsive services.
The stocking of replacement parts will also be extensively expanded in the near future. That is why Anleggsgruppen has already purchased another property with access to the Oslo fjord near their headquarters in Drammen. The construction of another location is currently being planned there to further supplement the existing contingent for Hatz components, among other things. “We really enjoy the structured work procedures. The communication is targeted, helpful, and extremely productive. As a new brand messenger, the Anleggsgruppen team is highly motivated to spread the excellent reputation of Hatz,” says Paul Endresen.